EVALUATION OF WALES REMOTE ASSESSMENT PROJECT (WRAP)
2007 – 2010
Consultus Limited

Q1. How has the Wales Remote Assessment Project increased your staff’s awareness of the ICT accessibility adjustments available to support users with difficulties/disabilities?

Q2. In what ways have you been able to support more disabled computer users as a result of the Wales Remote Assessment Project?

Q3. Approximately how many staff and service users in the categories listed below have you been able to support as a result of your participation in the Wales Remote Assessment Project?

Between June 2007 and May 2008?
(a)	Disadvantaged people living in rural areas	1-10	11-20	21-30	Other
(b)	Carers	1-10	11-20	21-30	Other
(c)	People with mobility difficulties	1-10	11-20	21-30	Other
(d)	People with other physical difficulties	1-10	11-20	21-30	Other
(e)	People with visual or hearing difficulties	1-10	11-20	21-30	Other
(f)	People with dyslexia or literacy difficulties	1-10	11-20	21-30	Other
(g)	Other groups (please specify)	1-10	11-20	21-30	Other

Between June 2008 and May 2009?
(h)	Disadvantaged people living in rural areas	1-10	11-20	21-30	Other
(i)	Carers	1-10	11-20	21-30	Other
(j)	People with mobility difficulties	1-10	11-20	21-30	Other
(k)	People with other physical difficulties	1-10	11-20	21-30	Other
(l)	People with visual or hearing difficulties	1-10	11-20	21-30	Other
(m)	People with dyslexia or literacy difficulties	1-10	11-20	21-30	Other
(n)	Other groups (please specify)	1-10	11-20	21-30	Other

Between June 2009 and May 2010?
(o)	Disadvantaged people living in rural areas	1-10	11-20	21-30	Other
(p)	Carers	1-10	11-20	21-30	Other
(q)	People with mobility difficulties	1-10	11-20	21-30	Other
(r)	People with other physical difficulties	1-10	11-20	21-30	Other
(s)	People with visual or hearing difficulties	1-10	11-20	21-30	Other
(t)	People with dyslexia or literacy difficulties	1-10	11-20	21-30	Other
(u)	Other groups (please specify)	1-10	11-20	21-30	Other

Q4. Are you able to cite specific (anonymised) cases of people in the above categories who have been assisted through the project?

If so we would be grateful if you could provide a date and time when Jo can contact you.

Q5. The Wales Remote Assessment Project provides centres with a range of services.

[i] How useful did your staff find the following?

Please give specific examples if you can.

(a)	Assistive Equipment	Very useful	Useful	Not useful	Comments
(b)	Loan Bank of Equipment	Very useful	Useful	Not useful	Comments
(c)	Face to Face Training	Very useful	Useful	Not useful	Comments
(d)	Remote Training	Very useful	Useful	Not useful	Comments
(e)	Online Assessment Tool	Very useful	Useful	Not useful	Comments
(f)	Remote Assessment	Very useful	Useful	Not useful	Comments
(g)	Project Website	Very useful	Useful	Not useful	Comments
(h)	AbilityNet Website	Very useful	Useful	Not useful	Comments
(i)	Freephone Helpline	Very useful	Useful	Not useful	Comments
(j)	E-Learning Materials	Very useful	Useful	Not useful	Comments
(k)	Free and Low Cost Software	Very useful	Useful	Not useful	Comments

Additional comments:

Q5.

[ii] How useful did your users find the following?

Please give specific examples if you can.

(a)	Staff Awareness of Adaptations	Very useful	Useful	Not useful	Comments
(b)	Assistive Equipment	Very useful	Useful	Not useful	Comments
(c)	Loan Bank of Equipment	Very useful	Useful	Not useful	Comments
(d)	Online Assessment Tool	Very useful	Useful	Not useful	Comments
(e)	Remote Assessment	Very useful	Useful	Not useful	Comments
(f)	Project Website	Very useful	Useful	Not useful	Comments
(g)	AbilityNet Website	Very useful	Useful	Not useful	Comments
(h)	Freephone Helpline	Very useful	Useful	Not useful	Comments
(i)	E-Learning Materials	Very useful	Useful	Not useful	Comments
(j)	Free and Low Cost Software	Very useful	Useful	Not useful	Comments

Additional comments:

Jo would like to speak to users from each of the Centres – we would be grateful for your support in enabling the process of contacting users.

Thank you very much for giving your time to complete this questionnaire.

Please forward any further comments to: jo.muscat@consultus.org.uk or Jo Muscat, Consultus Ltd., 28 Cae-perllan Road, Newport, South Wales, NP20 3FX. Tel: 01633-761578. Mobile: 07843320273